The Samsung Galaxy Z Fold 6 is one of the most advanced and expensive smartphones on the market. However, users are reporting a troubling issue: the phone's paint is peeling off, revealing the bare metal beneath, according to Gadgets 360.
If you've recently purchased this device, it's important to know why this is happening and how to prevent it.
Samsung has responded to concerns about the Galaxy Z Fold 6's paint peeling problem, attributing the issue to the use of high-speed third-party chargers.
According to its support page, when users hold their phones while charging with a third-party charger that isn't properly grounded, a leakage current may occur. This current can cause the anodized paint on the phone's surface to delaminate, which is a technical way of saying the paint flakes off.
Related Article: Samsung Galaxy S22 Series, Note 20 Receive Critical August Security Update
To avoid this issue, Samsung advises against using unapproved chargers. The company recommends using only official Samsung chargers or wireless chargers that adhere to the Qi standard. The phone maker also cautions users to be wary of counterfeit chargers that falsely claim to meet Samsung's specifications.
Another tip from Samsung is to avoid holding the phone while it's charging, as this could potentially increase the risk of paint peeling. While it may be inconvenient, following this advice could help keep your device in pristine condition.
In addition to third-party chargers, Samsung has also linked the paint peeling issue to the use of phone-powered Electrical Muscle Stimulation (EMS) massagers.
Similar to the charger issue, holding the phone while using these massagers can cause a leakage current, leading to the paint peeling off.
While using a phone to power an EMS massager isn't a common practice, it's worth noting for those who might consider such uses.
One of the main reasons users are turning to third-party chargers is the absence of an included charger in the Galaxy Z Fold 6's box. Samsung, like many other tech companies, now only includes a USB-C cable, forcing users to purchase chargers separately. This trend has left many users frustrated, especially when issues like paint peeling arise due to the use of non-official accessories.
The lack of an included charger has led to accusations that Samsung is shifting blame onto users for a problem that might have been avoided if the company provided a charger with the phone.
Unsurprisingly, Samsung's explanation has not been well-received by the community. Users across various online platforms, including Reddit, have expressed their dissatisfaction with the company's response.
Many are skeptical, noting that this is not a widespread issue with other Samsung devices or smartphones from different brands when using third-party chargers.
The Galaxy Z Fold 6 is an impressive piece of technology, but the paint peeling issue casts some doubts on users about the durability of the device and the company's approach to customer care.
While Samsung has offered explanations and recommendations, the root cause of the problem-users needing to rely on third-party chargers-could have been mitigated by including an official charger with the phone.
If you own a Galaxy Z Fold 6, it's crucial to follow Samsung's guidelines to avoid potential damage. However, the ongoing frustration among users suggests that Samsung might need to reassess its approach to accessory inclusion and device durability in future models.
Read Also: Why Google's Pixel 9 Misses out on Qi2 Wireless Charging: A Missed Opportunity
most read
related stories
more stories from News
iPhone 16 Pro is the name of the game right now, but its battery replacements might hurt you more than its predecessors. Just how much is the increase?
ernest hamiltonSamsung Galaxy device users should brace themselves for a big September update upon the start of the One UI 6.1.1 release. Is your phone compatible? Let's find out.
ernest hamiltonThe Indian watchdog believes that big smartphone companies are involved in "exclusive phone launches," which hurt small retailers in the country.
ernest hamiltonRay-traced graphics is now coming to iPhone 16 that will boost your gaming by 30%. This might change your mind about switching from iPhone 15 if you love mobile gaming.
ernest hamiltonTo combat smartphone theft, Apple decided to drop the new activation lock for iPhone parts. This iOS 18 will make it harder for them to unlock the handset.
ernest hamiltonGoogle has rolled out a new Wallet app feature for commuters and travelers. With this, they can soon use a digital ID for their US passport.
ernest hamiltonWith the conclusion of the Paris Olympics 2024, we're now looking back to the good memories of the event. Samsung is one of the companies which made it more memorable.
ernest hamiltonT-Mobile successfully sent the first wireless emergency alert in space with the help of Starlink satellites. It only took a mere seconds to happen.
ernest hamilton