Delta Air Lines electrified the audience at CES 2025 with new updates that are supposed to make flying enjoyable for passengers.

There are also AI-powered assistants and high-tech entertainment in-flight. They are going to make a big difference in your next and future travels and here's why.

AI-Powered Delta Concierge: Air Travel Assistance Like No Other

Delta Air Lines CES 2025: AI Assistant, 4K Entertainment

The company is introducing a new AI travel assistant called Delta Concierge, through which air travel will be made much smoother and more efficient. It will be rolled out throughout 2025, with proactive alerts to passengers like reminders of passport expiration dates and visa requirements so that no traveler is uninformed or unprepared.

The Delta Concierge will also provide individualized assistance ranging from helping customers locate their gate or Sky Club to updating customers on weather conditions specific to their intended travel destinations. This service will be available through voice interaction and text interaction, allowing customers to get the information they need while on the move.

Although the Delta Concierge is convenient, it might not break a lot of new ground. AI assistants are pretty ubiquitous these days, and what Delta has unveiled—such as gate directions or passport expiry reminders—seems more like the industry standard offerings than anything else.

Still, the services could be very useful for frequent flyers to help them streamline their travel experience, The Verge notes.

Delta's In-Flight Entertainment Gets a Major Upgrade: 4K and Bluetooth

The other important announcement by Delta at CES 2025 is the upgrade of its in-flight entertainment system. From 2026, Delta passengers will experience 4K HDR QLED displays that promise crisp, high-definition visuals for an improved viewing experience.

Additionally, the system will support Bluetooth connectivity, allowing travelers to pair their personal headphones for a more comfortable and private experience.

According to TechCrunch, the system is cloud-based, providing faster access to content, with a 96-terabyte onboard storage system filled with movies, TV shows, and music. Still, the exciting tech upgrade does come with a cost: United Airlines has already provided similar in-flight experiences, featuring 4K displays and Bluetooth support, though lacking the cloud-based features.

One benefit that helps maintain Delta's edge is that customers get free YouTube Premium and YouTube Music with a SkyMiles membership. Loyal customers may now be provided free ad-free video content and enormous playlists of music aboard any flight. Nothing of the like is found within other airline onboard systems.

Fello'fly: The New Frontier in Low-Carbon Air Travel

The future CES keynote of Delta touched upon an innovative idea that would help in the change of flight efficiency. The fello'fly project is to be a new venture between Airbus and the airlines. This would make airplanes fly in formation as flocks of geese in the wild migrate, saving aerodynamic fuel intake for airlines in order to help save on the same and eventually minimize their impact on the environment.

While this is an interesting concept and would bring more sustainability to aviation, fello'fly has to overcome many regulatory barriers before becoming a reality. Even though this is a novel concept, it may take a few years to see this technology fly, if it ever will.

The Way Forward for Delta: Competitive Yet Cautious

While Delta's CES 2025 announcements are all good, many of these updates, including the AI assistant and upgraded in-flight entertainment, feel more like an effort to catch up with other airlines rather than set new trends. Nevertheless, the addition of free YouTube Premium and Music is a win for SkyMiles members.

With this evolution of the airline industry, Delta's investment in technology proves that it wants to stay competitive while meeting passengers' needs for more personalized and tech-savvy travel experiences.