The Samsung Galaxy Z Fold 6 is one of the most advanced and expensive smartphones on the market. However, users are reporting a troubling issue: the phone's paint is peeling off, revealing the bare metal beneath, according to Gadgets 360.

If you've recently purchased this device, it's important to know why this is happening and how to prevent it. 

Paint Peeling Linked to Third-Party Chargers

Samsung has responded to concerns about the Galaxy Z Fold 6's paint peeling problem, attributing the issue to the use of high-speed third-party chargers. 

According to its support page, when users hold their phones while charging with a third-party charger that isn't properly grounded, a leakage current may occur. This current can cause the anodized paint on the phone's surface to delaminate, which is a technical way of saying the paint flakes off.

Related Article: Samsung Galaxy S22 Series, Note 20 Receive Critical August Security Update 

Protecting Your Galaxy Z Fold 6: Official Chargers Are Key

To avoid this issue, Samsung advises against using unapproved chargers. The company recommends using only official Samsung chargers or wireless chargers that adhere to the Qi standard. The phone maker also cautions users to be wary of counterfeit chargers that falsely claim to meet Samsung's specifications.

Another tip from Samsung is to avoid holding the phone while it's charging, as this could potentially increase the risk of paint peeling. While it may be inconvenient, following this advice could help keep your device in pristine condition.

Unusual Cause: EMS Massagers and Paint Damage

In addition to third-party chargers, Samsung has also linked the paint peeling issue to the use of phone-powered Electrical Muscle Stimulation (EMS) massagers. 

Similar to the charger issue, holding the phone while using these massagers can cause a leakage current, leading to the paint peeling off.

While using a phone to power an EMS massager isn't a common practice, it's worth noting for those who might consider such uses.

The Lack of a Charger: A Frustrating Trend

One of the main reasons users are turning to third-party chargers is the absence of an included charger in the Galaxy Z Fold 6's box. Samsung, like many other tech companies, now only includes a USB-C cable, forcing users to purchase chargers separately. This trend has left many users frustrated, especially when issues like paint peeling arise due to the use of non-official accessories.

The lack of an included charger has led to accusations that Samsung is shifting blame onto users for a problem that might have been avoided if the company provided a charger with the phone.

Community Reactions: Skepticism and Frustration

Unsurprisingly, Samsung's explanation has not been well-received by the community. Users across various online platforms, including Reddit, have expressed their dissatisfaction with the company's response. 

Many are skeptical, noting that this is not a widespread issue with other Samsung devices or smartphones from different brands when using third-party chargers.

Is Samsung Doing Enough?

The Galaxy Z Fold 6 is an impressive piece of technology, but the paint peeling issue casts some doubts on users about the durability of the device and the company's approach to customer care. 

While Samsung has offered explanations and recommendations, the root cause of the problem-users needing to rely on third-party chargers-could have been mitigated by including an official charger with the phone.

If you own a Galaxy Z Fold 6, it's crucial to follow Samsung's guidelines to avoid potential damage. However, the ongoing frustration among users suggests that Samsung might need to reassess its approach to accessory inclusion and device durability in future models.

Read Also: Why Google's Pixel 9 Misses out on Qi2 Wireless Charging: A Missed Opportunity