Many Samsung customers have claimed that the Samsung Messages app has been crashing often in recent weeks. Given that messaging is an essential component of everyday communication, this has seriously disrupted things. Although Samsung customers have an option between Samsung Messages and Google Messages, those who have been using Samsung Messages for a while might be hesitant to move. Thankfully, there are a few measures you may do to troubleshoot and fix these problems.

Google Meet Interference

Google Meet, Google's video conferencing program, has been shown to be the main source of interference causing the recent crashing incidents.

Many have attempted to resolve the issue temporarily by emptying the app's cache or restarting their phones, but these methods have proven to be ineffective. Users have taken to Samsung's community forums to report this issue. Samsung has acknowledged the problem and offered a temporary solution until a more extensive solution becomes accessible.

To address this specific problem

Force Stop and Uninstall Updates for Google Meet:

1. Open the Settings app on your Samsung device.

2. Navigate to Apps.

3. Select Google Meet from the list.

4. Tap Force Stop to temporarily stop the app.

5. Tap the three dots in the upper-right corner and select Uninstall Updates.

Check for Google Meet Update:

1. Open the Google Play Store.

2. Search for Google Meet.

3. If an update is available, install it to potentially resolve the issue.

Temporarily Alternative:

• If you need to use Google Meet urgently, consider using the web version until the issue is fully resolved.

General Troubleshooting Steps

If the issue persists or is not related to Google Meet, other troubleshooting steps can help resolve the problem.

Clear Cache and Data for Samsung Messages:

1. Open the Settings app.

2. Navigate to Apps.

3. Select Samsung Messages.

4. Tap Storage.

5. Tap Clear Cache. If the issue persists, tap Clear Data. Note that clearing data will delete your message history.

Update Samsung Messages:

1. Open the Google Play Store or Galaxy Store.

2. Check for updates for the Samsung Messages app.

3. Install any available updates.

Boot into Safe Mode:

1. Power off your device.

2. Power it back on and when the Samsung logo appears, press and hold the Volume Down key.

3. In Safe Mode, test if the Samsung Messages app works correctly. If it does, a third-party app may be causing the issue. Uninstall recently installed apps one by one to identify the culprit.

Update Android OS:

1. Open the Settings app.

2. Navigate to Software Update.

3. Tap Download and Install to ensure your device's software is up to date.

Additional Recommendations

To prevent similar issues in the future, users should consider enabling automatic updates and checking app permissions. These practices can help maintain optimal performance and minimize bugs.

Enable Automatic Updates:

1. Go to the Settings app.

2. Select Software Update.

3. Enable automatic updates to keep your system and apps up to date.

Free Up Space:

Ensure your device has enough storage space. Low storage can cause apps to crash. Delete unnecessary files or move them to cloud storage.

Check App Permissions:

1. Go to Settings > Apps > Samsung Messages > Permissions.

2. Ensure the app has the necessary permissions, such as SMS, Contacts, and Storage.

It might be annoying to run into problems with an app this important, but these methods will help you get it back working and keep communication going. It could be required to get in touch with Samsung support or visit a service center if the issue continues. Preventing such disruptions can be achieved by updating your device and keeping enough storage.