SpaceX and Tesla CEO Elon Musk has shown the way as to how to address customer complaints despite an insanely hectic schedule and constant pressures. He has set an example of how a brand should handle a complaint tweet. Musk not only replied to the tweet but also took up the issue and provided a solution within six days. The person had complained about people using Tesla supercharger stations to park their car.

"@elonmusk the San Mateo supercharger is always full with idiots who leave their Tesla for hours even if already charged," Tesla user Loic Le Meur tweeted.

"@loic You're right, this is becoming an issue. Supercharger spots are meant for charging, not parking. Will take action," Musk tweeted back within minutes to Loic's surprise.

As promised, Musk took action and within six days announced a new policy on Tesla official website. The new policy states that for every additional minute a Tesla vehicle is connected to a Supercharger, the user will have to pay $0.40 as idle fee. Once, fully charged, the user has to move the vehicle away within five minutes.

Tesla fans could not believe this rapid fast idea to execution and had only praises for the Tesla boss. The tweet from Musk has already received 247 retweets and more than 2.2k likes. Needless to say, everybody was mighty impressed to see such agile implementation.

"We're excited to increase availability during long distance travel and think this change will make the Supercharging experience far better for everyone," read the Tesla statement.

Justin Bariso, founder at Insight, also expressed his admiration by saying Musk has managed this kind of a response despite running multiple companies. He added that Musk has taught an important lesson of not always expecting what a brand's Twitter followers can do for it but what the brand can do for its Twitter followers.