AT&T has introduced a new feature called Internet Backup, which would keep you online even when your fiber internet is cut off.

This service will automatically switch over to a smartphone's cellular connection, ensuring that you stay connected and online. It's an effective solution to keep stay uninterrupted amid outages.

T&T Internet Backup Will Save Your Day

AT&T Internet Backup is free for eligible AT&T Fiber and wireless customers. It automatically switches your home's internet from fiber to a cellular connection through a nearby smartphone in case of an outage. The feature is designed to keep your home network running smoothly without requiring any additional hardware or costs.

Who is Eligible for AT&T Internet Backup?

To use Internet Backup, you must meet the following criteria:

  • AT&T Fiber Subscription: Only customers with AT&T Fiber may subscribe to this service.
  • Eligible Wireless Plan: You must have an AT&T unlimited postpaid wireless plan with limitless data.
  • Updated Wi-Fi Gateway: Customers with AT&T's BGW320 gateway will receive this feature over a software update. All others will need to change their equipment.

"At AT&T, Internet Backup was designed with the customer at the center. Instead of requiring customers to buy new equipment or sign up for additional wireless plans, we are deploying the feature on existing devices at no extra cost. More customers choose AT&T as their converged provider for world-class connectivity, and we're excited to bring our expertise together in this new offering," Erin Scarborough, Senior Vice President of Product Management at AT&T, said.

How to Activate AT&T Internet Backup

Wait for a notification. AT&T will alert their eligible customers via the Smart Home Manager app that their gateway has been updated.

Activate Internet Backup: The app walks you through the process of enabling the Internet Backup.
Proximity-Requiring your smartphone to maintain proximity to the gateway while providing the fallback connection.

Internet Backup will automatically turn on upon detection of a fiber outage, then automatically back to fiber once the fiber service is restored within two minutes.

Key Features and Benefits

The Verge breaks down the benefits you will be reaping with this feature.

  • Seamless Handover: Internet Backup seamlessly switches between fiber and cellular connections with minimal latency.
  • No Extra Charge: Unlike competitors, AT&T provides this feature at no cost to eligible customers.
  • Data Use without Additional Charges: The feature utilizes unlimited data in your wireless plan and does not incur extra charges.
  • Customer Alerts: Customers will receive alerts when Internet Backup is activated or deactivated.

Limitations of AT&T Internet Backup

The feature is impressive, but there are some caveats:

  • Gateway Dependency: Customers using older hardware must upgrade to access this feature.
  • Smartphone Required: The system relies on a nearby smartphone with an eligible wireless plan.
  • Power Dependency: If the Wi-Fi gateway loses power, Internet Backup will not function.
  • Home Connectivity's Future
  • Internet Backup by AT&T is definitely a solution for families needing stable internet connectivity. With zero additional cost and seamless integration, it is one of the best value propositions in the market.

The more people rely on connectivities, the less chance such disruptions will impede work, entertainment, or communication.

For eligible customers, Internet Backup is a no-brainer. And as competitors like T-Mobile push their own solutions, consumers benefit from more reliable internet services.

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